Teamtailor incident

Not possible to view new images

Minor Resolved View vendor source →

Teamtailor experienced a minor incident on April 23, 2024 affecting EU (Ireland) and EU (Ireland) and 1 more component, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2024, 09:23 AM UTC
Resolved
Apr 23, 2024, 11:57 AM UTC
Duration
2h 34m
Detected by Pingoru
Apr 23, 2024, 09:23 AM UTC

Affected components

EU (Ireland)EU (Ireland)US West (Oregon)US West (Oregon)

Update timeline

  1. identified Apr 23, 2024, 09:23 AM UTC

    Since 13:47 CEST on the 22/04 our provider of image resizing has had networking issues. Because of this it hasn't been possible to transform new images and this causes new images to not be viewable in the ATS and on the careersites. Any uploaded file will still be stored, we are just unable to transform them to the required sizing.

  2. monitoring Apr 23, 2024, 11:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2024, 11:57 AM UTC

    This incident has been resolved.