Teamtailor incident

Delays in delivering emails

Minor Resolved View vendor source →

Teamtailor experienced a minor incident on May 14, 2024 affecting EU (Ireland), lasting 6h 10m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2024, 12:54 PM UTC
Resolved
May 14, 2024, 07:04 PM UTC
Duration
6h 10m
Detected by Pingoru
May 14, 2024, 12:54 PM UTC

Affected components

EU (Ireland)

Update timeline

  1. investigating May 14, 2024, 12:54 PM UTC

    We are currently seeing a increased processing time for email handling, we are investigating.

  2. identified May 14, 2024, 01:08 PM UTC

    Our service provider is experiencing some slowness delivering and receiving emails: http://status.flowmailer.net/. We are monitoring the situation to ensure no emails are lost and will be delivered.

  3. monitoring May 14, 2024, 03:13 PM UTC

    Our provider has fixed their issue, and emails are being delivered with slight delays.

  4. resolved May 14, 2024, 07:04 PM UTC

    Our provider resolved the issue on their end and our systems have caught up with the backlog. Sorry for the inconvenience.