Teamtailor had 9 outages in the last 2 years totaling 5h 58m of downtime — averaging 0.4 incidents per month.
There were 9 Teamtailor outages since May 22, 2026 totaling 5h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.
Between approximately 02:05 and 02:20 CEST our marketing website www.teamtailor.com was unavailable for some visitors due to a problem with its security certificate. The certificate was renewed and the website is working normally again. The Teamtailor app and career sites were not affected. We apologise for any inconvenience.
Between approximately 12:15 and 12:30 CEST some customers in the North America region experienced slow response times and errors when accessing Teamtailor and career sites. The cause was high database load from a large data import. The import was paused and performance returned to normal. We apologise for any inconvenience.
Between approximately 11:25 and 11:31 CEST some customers in the EU region experienced errors when accessing Teamtailor and career sites. The cause was high database load. The issue has been identified and resolved. We apologise for any inconvenience.
Between approximately 15:15 and 15:27 CEST, some customers in the EU region experienced slow response times and intermittent errors when using Teamtailor and career sites. The issue briefly returned around 17:25 CEST, when some career sites did not load. The cause was high database load. Systems have been operating normally since approximately 17:30 CEST. We apologise for any inconvenience.
Between approximately 08:50 and 11:30 CEST, customers may have experienced general slowness across the platform and delays in background processing (e.g. resume parsing and other queued actions). The cause was a misconfigured recurring job that allowed overlapping runs, which blocked the background job queue and increased database load. We restarted the affected workers, corrected the job configuration, and added a database index to reduce load. Systems have been operating normally since approximately 11:30 CEST. We apologize for the inconvenience.
We are currently investigating this issue.
Issue has been identified, the application will enter maintenance for a short moment.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We experienced intermittent errors affecting image uploads and display across the platform, including profile pictures and the image/media library in settings and the career site editor. Affected requests returned a temporary error (HTTP 503). The issue was caused by a problem with one of our external service providers, who we have contacted. Error rates have dropped significantly since the peak earlier today and the service is recovering. We are continuing to monitor closely to confirm full recovery.
This issue has been resolved. The problem with our external service provider has been fixed, error rates have returned to zero, and image uploads and display are operating normally again across all regions. Thank you for your patience.
We are currently experiencing issues with slow response times on our EU region. We are investigating the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A fix has been deployed. Background processing is catching up and we are monitoring the recovery of any queued actions. Some actions may still take longer than usual while the queue drains.
This incident has been resolved, all system features are back to normal.