TeamSnap experienced a major incident on July 17, 2020 affecting TeamSnap iOS and TeamSnap Android and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
TeamSnap iOSTeamSnap AndroidTeam/League WebsiteAPI/Mobile AppsEmail/SMS DeliveryPush NotificationsCalendar Subscription ServiceTeamSnap Payments
Update timeline
- investigating Jul 17, 2020, 09:39 PM UTC
One of our providers is experiencing intermittent issues. This is affecting the ability for customers to reach TeamSnap apps and websites. We are monitoring this closely and working with our partner. We will post an update as soon as we have further information.
- resolved Jul 17, 2020, 10:22 PM UTC
The issue has been fixed and everything should be operating as expected. We apologize for the inconvenience. If you are still encountering any problems, please visit our Help Center and reach out to our support team: https://bit.ly/32ex8rS.