TeamSnap experienced a minor incident on October 26, 2020, lasting 5h 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 26, 2020, 04:54 PM UTC
We have identified an issue with the server powering our Team Store. At this time all Team Stores are unavailable. We are working to resolve this and will continue to post updates.
- identified Oct 26, 2020, 05:32 PM UTC
We are continuing to work to restore Team Store access, we'll continue to post updates here.
- identified Oct 26, 2020, 06:09 PM UTC
Still working to restore access, will continue to update as we know more.
- identified Oct 26, 2020, 06:41 PM UTC
We are still working to restore access to Team Store, we're getting closer and will continue to update.
- identified Oct 26, 2020, 08:22 PM UTC
We are still working to restore access to the Team Stores.
- resolved Oct 26, 2020, 10:03 PM UTC
We have found and resolved the server error affecting the Team Store access. All systems are operational again.