TeamSnap incident

We are currently investigating calendar syncing issues with external calendars.

Major Resolved View vendor source →

TeamSnap experienced a major incident on November 2, 2020 affecting Calendar Subscription Service, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2020, 05:17 PM UTC
Resolved
Nov 03, 2020, 09:30 PM UTC
Duration
1d 4h
Detected by Pingoru
Nov 02, 2020, 05:17 PM UTC

Affected components

Calendar Subscription Service

Update timeline

  1. investigating Nov 02, 2020, 05:17 PM UTC

    We are currently investigating this issue.

  2. identified Nov 02, 2020, 06:57 PM UTC

    We have identified the issue and engineers are working to implement a fix.

  3. monitoring Nov 02, 2020, 10:35 PM UTC

    A fix has been implemented and we are monitoring results. Calendar updates may take 4-24 hours.

  4. resolved Nov 03, 2020, 09:30 PM UTC

    This incident has been resolved.