TeamSnap incident

Club and League Members error

Major Resolved View vendor source →

TeamSnap experienced a major incident on April 21, 2021 affecting Team/League Website, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2021, 05:07 PM UTC
Resolved
Apr 21, 2021, 05:58 PM UTC
Duration
50m
Detected by Pingoru
Apr 21, 2021, 05:07 PM UTC

Affected components

Team/League Website

Update timeline

  1. investigating Apr 21, 2021, 05:07 PM UTC

    Some routine maintenance is causing an issue accessing our Club and League product and affecting the Members tab for those already logged in. You will be logged out and logging back in will not fix it. We are currently working to resolve this and will provide updates as we know more.

  2. monitoring Apr 21, 2021, 05:16 PM UTC

    A fix has been implemented and access to the Members tab should be restored.

  3. resolved Apr 21, 2021, 05:58 PM UTC

    This incident has been resolved.