TeamSnap incident

Team Store Unavailable

Notice Resolved View vendor source →

TeamSnap experienced a notice incident on June 14, 2021 affecting Team/League Website, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2021, 01:33 PM UTC
Resolved
Jun 14, 2021, 06:38 PM UTC
Duration
5h 4m
Detected by Pingoru
Jun 14, 2021, 01:33 PM UTC

Affected components

Team/League Website

Update timeline

  1. investigating Jun 14, 2021, 01:33 PM UTC

    We are currently investigating an outage of the TeamStore with our partner GTM. We will continue to update you as we know more. All other features are operational.

  2. identified Jun 14, 2021, 02:34 PM UTC

    We have identified the issue and are working with our partners to update access to the team stores. We'll continue to post updates on our progress.

  3. identified Jun 14, 2021, 03:38 PM UTC

    Still working with our partner to get an updated SSL and access restored to the team stores. Will continue to update you on our progress.

  4. identified Jun 14, 2021, 05:05 PM UTC

    No new updates, we are still working with our partner to get an updated SSL and access restored to the team stores. Will update again in 2 hrs.

  5. resolved Jun 14, 2021, 06:38 PM UTC

    All requirements have been updated and we have restored access to all Team Stores.