TeamSnap incident

System Outage

Major Resolved View vendor source →

TeamSnap experienced a major incident on May 10, 2022 affecting TeamSnap iOS and TeamSnap Android and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2022, 05:16 PM UTC
Resolved
May 10, 2022, 05:55 PM UTC
Duration
39m
Detected by Pingoru
May 10, 2022, 05:16 PM UTC

Affected components

TeamSnap iOSTeamSnap AndroidTeam/League Website

Update timeline

  1. investigating May 10, 2022, 05:16 PM UTC

    We are currently investigating reports that some customers are unable to access TeamSnap and getting server timeout or queue full messages.

  2. monitoring May 10, 2022, 05:30 PM UTC

    A fix has been rolled out and we are currently monitoring for full resolution.

  3. resolved May 10, 2022, 05:55 PM UTC

    This incident has been resolved.