TeamSnap incident

iOS Notifications not sending

Minor Resolved View vendor source →

TeamSnap experienced a minor incident on August 25, 2022 affecting TeamSnap iOS, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2022, 01:42 PM UTC
Resolved
Aug 25, 2022, 04:46 PM UTC
Duration
3h 3m
Detected by Pingoru
Aug 25, 2022, 01:42 PM UTC

Affected components

TeamSnap iOS

Update timeline

  1. investigating Aug 25, 2022, 01:42 PM UTC

    We are investigating an issue with iOS push notifications not sending.

  2. identified Aug 25, 2022, 02:27 PM UTC

    We have identified the issue preventing push notifications from sending in iOS. Our team is actively working on updating the code and preparing a new release version. We will update again, once the fix is available in the Apple Store.

  3. resolved Aug 25, 2022, 04:46 PM UTC

    A fix has been deployed and push notifications have resumed. No need to update your app version. If you continue to see any issues, please reach out to support.