TeamSnap experienced a major incident on October 14, 2022 affecting TeamSnap iOS and TeamSnap Android and 1 more component, lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 14, 2022, 01:55 PM UTC
We are currently investigating some system connectivity issues.
- investigating Oct 14, 2022, 02:21 PM UTC
We are continuing to investigate system issues causing some users to be logged out of their TeamSnap accounts.
- investigating Oct 14, 2022, 03:30 PM UTC
We are still in the process of investigating the root cause issue. We will continue to post updates to our status page. Thank you for your patience.
- investigating Oct 14, 2022, 04:26 PM UTC
We are continuing to investigate and identify the root cause of the issue. We will continue to post updates to our status page. We thank you for your patience.
- monitoring Oct 14, 2022, 05:12 PM UTC
We have deployed a fix to resolve the service disruption. We are monitoring to ensure systems are running as expected. We will continue to post updates to our status page.
- resolved Oct 14, 2022, 05:21 PM UTC
Thank you for your patience. This incident is resolved, and connectivity has been restored. We apologize for any inconvenience.