TeamSnap incident

Intermittent issues with Team chat

Notice Resolved View vendor source →

TeamSnap experienced a notice incident on November 15, 2023 affecting TeamSnap iOS and TeamSnap Android, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2023, 10:31 PM UTC
Resolved
Nov 16, 2023, 03:00 AM UTC
Duration
4h 29m
Detected by Pingoru
Nov 15, 2023, 10:31 PM UTC

Affected components

TeamSnap iOSTeamSnap Android

Update timeline

  1. investigating Nov 15, 2023, 10:31 PM UTC

    We are currently experiencing issues with our Team chat. While we are investigating, we recommend you use posts or email to communicate with your teams. We apologize for the inconvenience and are working to resolve as quickly as we can.

  2. investigating Nov 16, 2023, 02:54 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 16, 2023, 02:55 AM UTC

    We are continuing to investigate this issue.

  4. resolved Nov 16, 2023, 03:00 AM UTC

    This incident has been resolved.