TeamSnap incident

Investigating - Email and Push Notification slowness

Minor Resolved View vendor source →

TeamSnap experienced a minor incident on March 1, 2020 affecting Email/SMS Delivery and Push Notifications, lasting 4h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2020, 05:03 PM UTC
Resolved
Mar 01, 2020, 09:56 PM UTC
Duration
4h 52m
Detected by Pingoru
Mar 01, 2020, 05:03 PM UTC

Affected components

Email/SMS DeliveryPush Notifications

Update timeline

  1. investigating Mar 01, 2020, 05:03 PM UTC

    We are currently experiencing an issue that might result in the delay of email and push notification delivery. We are working to identify the root cause and fix the problem.

  2. investigating Mar 01, 2020, 06:51 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 01, 2020, 08:36 PM UTC

    "Clear and Monitoring" we are all set and working through any delayed messages.

  4. resolved Mar 01, 2020, 09:56 PM UTC

    This incident has been resolved.