TeamSnap incident

We are currently investigating an outage impacting TeamSnap

Notice Resolved View vendor source →

TeamSnap experienced a notice incident on October 16, 2024, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2024, 06:46 PM UTC
Resolved
Oct 16, 2024, 09:02 PM UTC
Duration
2h 15m
Detected by Pingoru
Oct 16, 2024, 06:46 PM UTC

Update timeline

  1. investigating Oct 16, 2024, 06:46 PM UTC

    We are currently investigating an issue impacting accessibility of TeamSnap. We are working to identify the root cause and resolve.

  2. identified Oct 16, 2024, 06:55 PM UTC

    We have deployed a fix to resolve the access issues with TeamSnap; TeamSnap Tournaments may still be experiencing intermittent access issues. We will continue to post updates to our status page.

  3. monitoring Oct 16, 2024, 07:19 PM UTC

    We are still monitoring systems to ensure access to TeamSnap and TeamSnap Tournaments is fully resolved. If you are still experiencing problems, please reach out to our support team here: https://helpme.teamsnap.com. We will post an update within the next x minutes. Thank you for your patience.

  4. resolved Oct 16, 2024, 09:02 PM UTC

    This issue has been resolved.