TeamSense experienced a minor incident on October 30, 2023 affecting Current status by service (TeamSense app), lasting 2d. The incident has been resolved; the full update timeline is below.
Affected components
Current status by service (TeamSense app)
Update timeline
- investigating Oct 30, 2023, 06:09 PM UTC
We have confirmed this issues is fixed. UPDATE: We have resolved the issue an are monitoring and continuing to test. We'll provide another update in 30 minutes. Some employees are currently unable to submit their absence forms, and some administrators and team leaders are currently unable to edit or sync reported absences. We are investigating the source of these issues and will report back within an hour.
- resolved Nov 01, 2023, 06:26 PM UTC
We have resolved the issue and new absences can once again be successfully created. Thanks for your patience!