TeamSense incident

Intermittent timeout for Te...

Minor Resolved View vendor source →

TeamSense experienced a minor incident on December 4, 2023 affecting Current status by service (TeamSense app), lasting 5h 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2023, 07:56 PM UTC
Resolved
Dec 05, 2023, 01:19 AM UTC
Duration
5h 23m
Detected by Pingoru
Dec 04, 2023, 07:56 PM UTC

Affected components

Current status by service (TeamSense app)

Update timeline

  1. investigating Dec 04, 2023, 07:56 PM UTC

    Our monitoring systems have notified us of intermittent timeout of the TeamSense app. We identified this and are looking into the cause to get it resolved. Timeouts are lasting about 30seconds and are affecting all customers. If you have an error where TeamSense is not responding, please try again in a minute.

  2. resolved Dec 05, 2023, 01:19 AM UTC

    We have seen no further issues in the last 4 hours and are declaring this issue resolved.