TeamSense incident

Delays to some outgoing SMS

Minor Resolved View vendor source →

TeamSense experienced a minor incident on March 26, 2024 affecting Current status by service (TeamSense app), lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2024, 12:08 PM UTC
Resolved
Mar 26, 2024, 02:37 PM UTC
Duration
2h 29m
Detected by Pingoru
Mar 26, 2024, 12:08 PM UTC

Affected components

Current status by service (TeamSense app)

Update timeline

  1. investigating Mar 26, 2024, 12:08 PM UTC

    Some of our users are experiencing delays in SMS sent from TeamSense to their mobile device due to a service disruption from one of our messaging providers. We are monitoring updates from our messaging provider and will provide updates here. Please reach out to our team with any questions at [email protected].

  2. resolved Mar 26, 2024, 02:37 PM UTC

    Our messaging provider has confirmed this issue was resolved at approximately 9 AM Eastern Time, though they are continuing to monitor message delivery. Queued messages will continue to deliver throughout today. Thank you all for your patience!