TeamSense incident

Some Message Logs Not Loading

Minor Resolved View vendor source →

TeamSense experienced a minor incident on April 16, 2024 affecting Current status by service (TeamSense app), lasting 388d 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2024, 06:26 PM UTC
Resolved
May 09, 2025, 10:47 PM UTC
Duration
388d 4h
Detected by Pingoru
Apr 16, 2024, 06:26 PM UTC

Affected components

Current status by service (TeamSense app)

Update timeline

  1. investigating Apr 16, 2024, 06:26 PM UTC

    Some customers may see message logs missing from employee profiles. We are currently investigating and will provide updates within the next two hours.

  2. resolved May 09, 2025, 10:47 PM UTC

    The message delivery issue has been fully resolved. Previously queued messages will now be delivered.