TeamSense incident

Errors when logging in or l...

Minor Resolved View vendor source →

TeamSense experienced a minor incident on December 27, 2023 affecting Current status by service (TeamSense app), lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2023, 12:19 PM UTC
Resolved
Dec 27, 2023, 01:34 PM UTC
Duration
1h 15m
Detected by Pingoru
Dec 27, 2023, 12:19 PM UTC

Affected components

Current status by service (TeamSense app)

Update timeline

  1. investigating Dec 27, 2023, 12:19 PM UTC

    Users may experience difficulties logging in. An error appears for existing users, and when already logged in, an unknown error appears when trying to view the Dashboard. We are aware of the issue and are investigating. We'll continue to post updates as we have more information.

  2. resolved Dec 27, 2023, 01:34 PM UTC

    We've resolved all outages. The Dashboard will now load, and users are able to send and receive messages. We're sorry for any inconvenience. Reach out to [email protected] with any questions.