TeamRetro Outage History

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TeamRetro had 10 outages in the last 2 years totaling 56h 31m of downtime — averaging 0.4 incidents per month.

There were 10 TeamRetro outages since June 9, 2024 totaling 56h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://teamretro.betteruptime.com

Minor February 24, 2026

TeamRetro freezing for some...

Detected by Pingoru
Feb 24, 2026, 03:15 AM UTC
Resolved
Feb 24, 2026, 04:25 AM UTC
Duration
1h 10m
Affected: TeamRetro application (secure.teamretro.com)TeamRetro application (secure.eu.teamretro.com)
Timeline · 2 updates
  1. investigating Feb 24, 2026, 03:15 AM UTC

    We've had reports of page load issues encountered by some users.

  2. resolved Feb 24, 2026, 04:25 AM UTC

    Issue has been identified and resolved

Read the full incident report →

Minor January 30, 2026

Some users reporting freezi...

Detected by Pingoru
Jan 30, 2026, 09:00 AM UTC
Resolved
Jan 30, 2026, 10:22 AM UTC
Duration
1h 22m
Affected: TeamRetro application (secure.teamretro.com)TeamRetro application (secure.eu.teamretro.com)
Timeline · 2 updates
  1. investigating Jan 30, 2026, 09:00 AM UTC

    We've received reports of retrospective meetings freezing. The issue relates to the use of in-meeting reactions.

  2. resolved Jan 30, 2026, 10:22 AM UTC

    The issue relates to the use of in-meeting reactions, and has been identified (a merge issue) and resolved.

Read the full incident report →

Minor September 4, 2025

Degraded Confluence Cloud I...

Detected by Pingoru
Sep 04, 2025, 02:16 AM UTC
Resolved
Sep 04, 2025, 11:29 AM UTC
Duration
9h 13m
Affected: TeamRetro application (secure.teamretro.com)TeamRetro application (secure.eu.teamretro.com)
Timeline · 2 updates
  1. investigating Sep 04, 2025, 02:16 AM UTC

    Users are currently reporting issues with Confluence Cloud integration. Our team is currently investigating and working on a fix for this issue.

  2. resolved Sep 04, 2025, 11:29 AM UTC

    Notice - September 4 2025 - Confluence Cloud Integration Changes Due to the deprecation of Confluence Cloud V1 APIs and introduction of the new granular Confluence OAuth scopes; users with active Confluence Cloud integrations will need to re-authorize TeamRetro to publish meeting summaries. This change only affects Confluence Cloud users - Confluence Data Center / Server integrations are unaffected.

Read the full incident report →

Minor April 3, 2025

Issue creating first retros...

Detected by Pingoru
Apr 03, 2025, 07:26 AM UTC
Resolved
Apr 03, 2025, 07:44 AM UTC
Duration
18m
Affected: TeamRetro application (secure.teamretro.com)TeamRetro application (secure.eu.teamretro.com)
Timeline · 2 updates
  1. investigating Apr 03, 2025, 07:26 AM UTC

    Some customers have reported Issues creating the first retrospective or health check within a team. The issue has been identified and a fix is currently being deployed.

  2. resolved Apr 03, 2025, 07:44 AM UTC

    The issue has been resolved. Thank you for your patience.

Read the full incident report →

Minor March 30, 2025

Email Delivery Issues

Detected by Pingoru
Mar 30, 2025, 04:01 AM UTC
Resolved
Mar 31, 2025, 04:31 AM UTC
Duration
1d
Affected: TeamRetro application (secure.teamretro.com)TeamRetro application (secure.eu.teamretro.com)
Timeline · 2 updates
  1. investigating Mar 30, 2025, 04:01 AM UTC

    We are currently investigating an issue affecting email delivery for our platform. This may impact notification emails, password resets, and other system-generated messages. Our team is actively working to identify the root cause and implement a fix. We will provide further updates as more information becomes available. Thank you for your patience.

  2. resolved Mar 31, 2025, 04:31 AM UTC

    Our email provider has resolved the delivery issues, and queued emails are now in the process of being delivered.

Read the full incident report →

Major November 1, 2024

US site unavailable

Detected by Pingoru
Nov 01, 2024, 05:21 AM UTC
Resolved
Nov 01, 2024, 05:42 AM UTC
Duration
21m
Affected: TeamRetro application (secure.teamretro.com)
Timeline · 2 updates
  1. investigating Nov 01, 2024, 05:21 AM UTC

    Our US environment is currently unavailable with a 503 error. The team is currently investigating and will update shortly.

  2. resolved Nov 01, 2024, 05:42 AM UTC

    We've identified the cause of the issue and deployed a fix, services are back online. Our team will continue to monitor closely.

Read the full incident report →

Major August 28, 2024

AI Grouping / Summarization...

Detected by Pingoru
Aug 28, 2024, 07:45 AM UTC
Resolved
Aug 28, 2024, 01:21 PM UTC
Duration
5h 36m
Affected: TeamRetro application (secure.teamretro.com)
Timeline · 2 updates
  1. investigating Aug 28, 2024, 07:45 AM UTC

    AWS Bedrock in us-east-1 region is currently experiencing service availability issues. AI grouping and summarization is currently unavailable in the TeamRetro US region. We are monitoring the situation and will update in 60 minutes.

  2. resolved Aug 28, 2024, 01:21 PM UTC

    We've restored use of the Claude 3.5 Sonnet model for AI summarization and grouping.

Read the full incident report →

Major June 9, 2024

Voting is unavailable

Detected by Pingoru
Jun 09, 2024, 02:35 PM UTC
Resolved
Jun 10, 2024, 04:36 AM UTC
Duration
14h 1m
Affected: TeamRetro application (secure.teamretro.com)TeamRetro application (secure.eu.teamretro.com)
Timeline · 2 updates
  1. investigating Jun 09, 2024, 02:35 PM UTC

    Due to a migration issue, users have been unable to cast new votes since deployment of the new Vote on Ideas funcitonality. A fix being prepared.

  2. resolved Jun 10, 2024, 04:36 AM UTC

    A fix has been deployed and new votes can be cast.

Read the full incident report →