TeamRetro incident

AI Grouping / Summarization...

Major Resolved View vendor source →

TeamRetro experienced a major incident on August 28, 2024 affecting TeamRetro application (secure.teamretro.com), lasting 5h 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2024, 07:45 AM UTC
Resolved
Aug 28, 2024, 01:21 PM UTC
Duration
5h 36m
Detected by Pingoru
Aug 28, 2024, 07:45 AM UTC

Affected components

TeamRetro application (secure.teamretro.com)

Update timeline

  1. investigating Aug 28, 2024, 07:45 AM UTC

    AWS Bedrock in us-east-1 region is currently experiencing service availability issues. AI grouping and summarization is currently unavailable in the TeamRetro US region. We are monitoring the situation and will update in 60 minutes.

  2. resolved Aug 28, 2024, 01:21 PM UTC

    We've restored use of the Claude 3.5 Sonnet model for AI summarization and grouping.