TeamRetro incident

Email Delivery Issues

Minor Resolved View vendor source →

TeamRetro experienced a minor incident on March 30, 2025 affecting TeamRetro application (secure.teamretro.com) and TeamRetro application (secure.eu.teamretro.com), lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2025, 04:01 AM UTC
Resolved
Mar 31, 2025, 04:31 AM UTC
Duration
1d
Detected by Pingoru
Mar 30, 2025, 04:01 AM UTC

Affected components

TeamRetro application (secure.teamretro.com)TeamRetro application (secure.eu.teamretro.com)

Update timeline

  1. investigating Mar 30, 2025, 04:01 AM UTC

    We are currently investigating an issue affecting email delivery for our platform. This may impact notification emails, password resets, and other system-generated messages. Our team is actively working to identify the root cause and implement a fix. We will provide further updates as more information becomes available. Thank you for your patience.

  2. resolved Mar 31, 2025, 04:31 AM UTC

    Our email provider has resolved the delivery issues, and queued emails are now in the process of being delivered.