Teamleader experienced a critical incident on May 18, 2021 affecting Webhooks, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 18, 2021, 09:47 AM UTC
We have identified an isue where we no longer send out webhooks and sync data to project planning. Project planning will show outdated information since 15:20 May 17th, as we speak we are looking into a solution to resolve the outdated information.
- identified May 18, 2021, 10:13 AM UTC
Webhooks and project planning are back operational but we are still looking into processing and syncing all updates that happened between yesterday 15:00 CEST and today 12:00 CEST. We are very sorry for this inconvenience
- monitoring May 18, 2021, 05:57 PM UTC
We have processed all delayed webhooks. In the upcoming days, all data related to project planning will be updated as well. This might take several days to finish. We'll come back with another update when it's done for all accounts. We thank you for your patience and we apologise for this inconvenience?
- resolved May 20, 2021, 09:41 AM UTC
We have completed syncing all outdated information for project-planning. We thank you for your patience.