Teamleader incident

Images in quotation text broken

Minor Resolved View vendor source →

Teamleader experienced a minor incident on June 3, 2021 affecting Teamleader Focus Web App, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2021, 08:51 AM UTC
Resolved
Jun 03, 2021, 12:12 PM UTC
Duration
3h 20m
Detected by Pingoru
Jun 03, 2021, 08:51 AM UTC

Affected components

Teamleader Focus Web App

Update timeline

  1. identified Jun 03, 2021, 08:51 AM UTC

    When using quotation templates with images uploaded into Teamleader Focus, these are shown as broken in the editor. This is due to today's product rebranding. When saving your quotation, however, the images will be displayed correctly on the PDF and in Cloudsign. Your own clients thus won't notice this. We are looking into how to fix the display issue in the editor within your own accounts too. Thanks for bearing with us.

  2. resolved Jun 03, 2021, 12:12 PM UTC

    Images in quotation text templates should be displayed nicely again. Our apologies for the inconveniences caused.