Teamleader experienced a critical incident on September 8, 2021 affecting Teamleader Focus Web App and Invoicecloud and 1 more component, lasting 3h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 08, 2021, 09:14 AM UTC
We are experiencing some downtime at the moment and we are investigating this as we speak. We will try to come back to you within 30 minutes with an update. We are sorry for the inconvenience and we thank you for your patience.
- investigating Sep 08, 2021, 09:15 AM UTC
We are continuing to investigate this issue.
- identified Sep 08, 2021, 09:29 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 08, 2021, 10:10 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 08, 2021, 01:11 PM UTC
The issue has been resolved. We will keep a close eye if further issues may occur. We thank you for your patience. If you are still experiencing issues you can contact our support team via the following link: https://support.teamleader.eu/en/support/tickets/new