Teamleader incident
Teamleader Focus service disruption - invoice cloud
Teamleader experienced a major incident on December 17, 2021 affecting Teamleader Focus Web App and Invoicecloud, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 17, 2021, 12:52 PM UTC
We have identified a service disruption in Teamleader Focus. Invoices are not available anymore on the invoice cloud. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.
- resolved Dec 17, 2021, 01:26 PM UTC
Our development team implemented a fix and has resolved the issue. All invoices should now be available again on the Invoicecloud. We will keep a close eye if further issues may occur. We thank you for your patience. If you are still experiencing issues you can contact our support team via the following link: https://support.teamleader.eu/en/support/tickets/new