Teamleader incident
Unable to download files from Teamleader Focus in Google Chrome and Firefox
Teamleader experienced a minor incident on June 29, 2022 affecting Teamleader Focus Web App, lasting 23h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Teamleader Focus Web App
Update timeline
- investigating Jun 29, 2022, 08:15 AM UTC
We noticed there is an issue when downloading files from Teamleader Focus. Downloaded files are marked as suspicious and the user is unable to open the file. We're investigating the cause and will provide an update as soon as possible.
- identified Jun 29, 2022, 01:09 PM UTC
We identified the issue on our end and are currently implementing a fix.
- monitoring Jun 29, 2022, 02:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 30, 2022, 07:45 AM UTC
This incident has been resolved.