Teamleader experienced a major incident on September 19, 2023 affecting Teamleader Focus Web App, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 19, 2023, 06:14 AM UTC
Teamleader Focus is slow. Our development team is investigating as we speak. We will provide an update as soon as the issue evolves.
- identified Sep 19, 2023, 06:33 AM UTC
Our development team has found the cause and is fixing the issue as we speak. Teamleader Focus should be up and running again soon. Thank you for your patience. We will provide an update as soon as the issue evolves
- identified Sep 19, 2023, 06:35 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 19, 2023, 06:46 AM UTC
A fix has been implemented and we are monitoring the result. Teamleader Focus should be up and running again. Please contact our support team if you are still experiencing some issues: https://support.focus.teamleader.eu/en/support/tickets/new
- resolved Sep 19, 2023, 06:55 AM UTC
The incident has been resolved.