Teamleader incident

Download links blocked by antivirus (Avast & AVG)

Teamleader experienced a major incident on October 26, 2022 affecting Teamleader Focus Web App, lasting 15h 42m. The incident has been resolved; the full update timeline is below.

Started: Oct 26, 2022, 03:09 PM UTC
Resolved: Oct 27, 2022, 06:51 AM UTC
Duration: 15h 42m
Detected by Pingoru: Oct 26, 2022, 03:09 PM UTC

Affected components

Teamleader Focus Web App

Update timeline

investigating Oct 26, 2022, 03:09 PM UTC

Previews and download from documents seem to be blocked by antiviruses AVG & Avast. We are looking into the issue and are trying to find the root cause and solve this asap. Temporary solution to work with Avast: https://support.avast.com/en-us/article/antivirus-scan-exclusions/#pc Temporary solution to work with AVG: https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Antivirus-scan-exclusions&supportType=home
resolved Oct 27, 2022, 06:51 AM UTC

This incident has been resolved.