Teamleader incident

Issue with processing of paper postal invoices

Notice Resolved View vendor source →

Teamleader experienced a notice incident on May 17, 2024 affecting Teamleader Focus Web App, lasting 6h 5m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2024, 07:10 AM UTC
Resolved
May 17, 2024, 01:15 PM UTC
Duration
6h 5m
Detected by Pingoru
May 17, 2024, 07:10 AM UTC

Affected components

Teamleader Focus Web App

Update timeline

  1. investigating May 17, 2024, 07:10 AM UTC

    Due to an issue with a 3rd party provider we cannot ensure correct processing of paper postal invoices. We are contacting them as we speak.

  2. monitoring May 17, 2024, 10:17 AM UTC

    The issue has been identified, and we implemented a fix. We are monitoring whether we get the desired results.

  3. resolved May 17, 2024, 01:15 PM UTC

    This incident has been resolved.