Teamleader incident

Segments not visible in Teamleader Focus

Major Resolved View vendor source →

Teamleader experienced a major incident on December 12, 2024 affecting Teamleader Focus Web App, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2024, 01:32 PM UTC
Resolved
Dec 12, 2024, 04:11 PM UTC
Duration
2h 39m
Detected by Pingoru
Dec 12, 2024, 01:32 PM UTC

Affected components

Teamleader Focus Web App

Update timeline

  1. investigating Dec 12, 2024, 01:32 PM UTC

    We have encountered an issue where segments are not visible at the moment in Teamleader Focus. We are working on showing these again as soon as possible.

  2. identified Dec 12, 2024, 01:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 12, 2024, 02:31 PM UTC

    A fix has been implemented and segments are again visible for Teamleader Focus users. We are monitoring the situation.

  4. resolved Dec 12, 2024, 04:11 PM UTC

    The issue has been resolved and segments are visible for all Teamleader Focus users.