TeamDynamix incident

Investigating Reports of Email Monitor Errors

Minor Resolved View vendor source →

TeamDynamix experienced a minor incident on May 28, 2025 affecting Email, lasting 15h 29m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 09:54 PM UTC
Resolved
May 29, 2025, 01:24 PM UTC
Duration
15h 29m
Detected by Pingoru
May 28, 2025, 09:54 PM UTC

Affected components

Email

Update timeline

  1. investigating May 28, 2025, 09:54 PM UTC

    TeamDynamix is investigating reports of "unable to load email message" errors. Investigation is ongoing to determine a cause and address.

  2. resolved May 29, 2025, 01:24 PM UTC

    TeamDynamix identified an issue loading up emails which led to a backlog of requests, causing slowness and errors in email monitoring. We are investigating additional safeguards to prevent this from happening in the future and will be implementing preventative measures accordingly.