TeamDynamix incident

Increased Error Rate in Canada

Minor Resolved View vendor source →

TeamDynamix experienced a minor incident on October 28, 2023 affecting Flow Executation and API and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2023, 11:34 AM UTC
Resolved
Oct 28, 2023, 11:56 AM UTC
Duration
22m
Detected by Pingoru
Oct 28, 2023, 11:34 AM UTC

Affected components

Flow ExecutationAPIAsset DiscoveryWeb InterfaceAuthenticationEmailIntegrations (3rd Party)Mobile AppPeople ImportSandbox

Update timeline

  1. investigating Oct 28, 2023, 11:34 AM UTC

    We have recognized increased error rates in the Canada environment and are actively investigating.

  2. resolved Oct 28, 2023, 11:56 AM UTC

    An internal network resource automatic failover did not complete successfully. Manual intervention was applied and services are restoring. The issue started at 7:07am ET and ended at 7:46am ET.