TeamDynamix incident

Investigating an issue with People imports remaining in the Pending status

Minor Resolved View vendor source →

TeamDynamix experienced a minor incident on January 8, 2024 affecting People Import and People Import, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2024, 04:04 PM UTC
Resolved
Jan 10, 2024, 05:32 PM UTC
Duration
2d 1h
Detected by Pingoru
Jan 08, 2024, 04:04 PM UTC

Affected components

People ImportPeople Import

Update timeline

  1. investigating Jan 08, 2024, 04:04 PM UTC

    We are investigating an issue where people imports are not completing and remain in the Pending status. We'll relay more information as it becomes available.

  2. resolved Jan 10, 2024, 05:32 PM UTC

    We have resolved this yesterday by reverting a change from the weekend. At this time any files that were pending due to that issue should have caught up and been processed.