TeamDynamix incident

Investigating reported iPaaS issues

Minor Resolved View vendor source →

TeamDynamix experienced a minor incident on January 30, 2024 affecting Flow Execution and Flow Executation, lasting 10d 3h. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2024, 02:26 PM UTC
Resolved
Feb 09, 2024, 06:08 PM UTC
Duration
10d 3h
Detected by Pingoru
Jan 30, 2024, 02:26 PM UTC

Affected components

Flow ExecutionFlow Executation

Update timeline

  1. investigating Jan 30, 2024, 02:26 PM UTC

    This morning we are investigating iPaaS-related reports from three main areas of concern: o TDX to iPaaS workflow issues (iPaaS steps are not getting executed) o iPaaS SSO issues o TDNext "iPaaS" tile issues (the URL points to an unexpected destination) Thank you for your patience as we work to restore normal functionality in these areas. Updates will be provided as soon as they become available.

  2. monitoring Jan 30, 2024, 03:32 PM UTC

    We have identified and implemented fixes that should address the iPaaS SSO authentication issues and problems with the TDNext waffle menu iPaaS button and ticketing workflow execution of iPaaS steps. We'll keep this at monitoring for a while to ensure all corrections have handled the full scope of the reported concerns, but do let us know if anything is still at issue as you test again.

  3. monitoring Jan 31, 2024, 08:02 PM UTC

    All of the issues noted from the 3.0 release of iPaaS have been confirmed as resolved.

  4. resolved Feb 09, 2024, 06:08 PM UTC

    This incident has been resolved.