TeamDynamix experienced a minor incident on March 8, 2024 affecting Webhooks, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Webhooks
Update timeline
- investigating Mar 08, 2024, 08:20 PM UTC
We are noticing delays in the processing of webhooks for tickets. We are monitoring automatic resource scaling activities and are actively investigating the issue.
- identified Mar 08, 2024, 08:38 PM UTC
The issue has been isolated to prevent impact and is being actively worked by our infrastructure team. Webhooks are now processing without delay.
- resolved Mar 08, 2024, 09:53 PM UTC
This issue has been resolved and was the result of an invalid configuration for which we have corrected our procedures to prevent reoccurrence.