TeamDynamix incident

Elevated Error Rate for Authentication with TDWebApi

Major Resolved View vendor source →

TeamDynamix experienced a major incident on October 21, 2024 affecting API and API, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2024, 12:30 PM UTC
Resolved
Oct 21, 2024, 01:25 PM UTC
Duration
55m
Detected by Pingoru
Oct 21, 2024, 12:30 PM UTC

Affected components

APIAPI

Update timeline

  1. investigating Oct 21, 2024, 12:30 PM UTC

    We are seeing increased error rates for authentication to the TDWebApi. We are investigating the issue and will continue to provide updates.

  2. monitoring Oct 21, 2024, 12:49 PM UTC

    We have identified the issue and have implemented a fix. We are monitoring the issue to ensure that it has been resolved.

  3. resolved Oct 21, 2024, 01:25 PM UTC

    This incident has been resolved.