TeamDynamix incident

Investigating reports of error messages on desktops and reports

Minor Resolved View vendor source →

TeamDynamix experienced a minor incident on October 22, 2024 affecting Web Interface, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2024, 01:05 PM UTC
Resolved
Oct 22, 2024, 02:54 PM UTC
Duration
1h 49m
Detected by Pingoru
Oct 22, 2024, 01:05 PM UTC

Affected components

Web Interface

Update timeline

  1. investigating Oct 22, 2024, 01:05 PM UTC

    We are currently investigating reports of "This is a marker file generated by the precompilation tool, and should not be deleted!" messages appearing on application desktops and report modules.

  2. resolved Oct 22, 2024, 02:54 PM UTC

    Infrastructure servers were identified as causing these error messages and were removed, which has resolved the issues as of 9am ET.