TeamDynamix incident

Webhook events not firing

Notice Resolved View vendor source →

TeamDynamix experienced a notice incident on October 23, 2024 affecting Webhooks, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2024, 05:40 PM UTC
Resolved
Oct 23, 2024, 05:40 PM UTC
Duration
Detected by Pingoru
Oct 23, 2024, 05:40 PM UTC

Affected components

Webhooks

Update timeline

  1. resolved Oct 23, 2024, 05:40 PM UTC

    Yesterday evening TeamDynamix performed maintenance on pieces of our infrastructure. This maintenance unfortunately resulted in the webhook systems not being notified about change events properly. We have corrected this issue this morning and have put measures in place to prevent that state of behavior from being possible going forward. The unfortunate news is the change/create webhook events that happened during the time things were in a bad state are not going to fire (they did not queue up), but webhooks should be firing now as expected and we consider the incident to be resolved.