Resolved after 2 hours 46 minutes, affecting Mobile app and Housecall Pro, on February 20, 2026.
This issue is resolved. It may take several hours for the backlog to clear and all jobs to complete the sync process. Please reach out to [email protected] "[email protected]": mailto:[email protected] if you have any further issues.
Affected components
Update timeline
- investigating Feb 20, 2026, 04:43 PM UTC
Jobs are not syncing from integrations. We're aware of the issue and investigating.
- identified Feb 20, 2026, 04:59 PM UTC
We've identified the issue and are rolling out a fix now.
- investigating Feb 20, 2026, 05:19 PM UTC
Jobs are not syncing. We're investigating the issue.
- identified Feb 20, 2026, 05:48 PM UTC
Jobs are not syncing into TeamBuyIn. We are aware of the issue and working to resolve.
- monitoring Feb 20, 2026, 06:36 PM UTC
This issue should be resolved. It may take several hours for the backlog to clear and all jobs to complete the sync process. We are monitoring as this process completes and will update once the backlog has cleared and operations have returned to normal.
- resolved Feb 20, 2026, 07:29 PM UTC
This issue is resolved. It may take several hours for the backlog to clear and all jobs to complete the sync process. Please reach out to [email protected] "[email protected]": mailto:[email protected] if you have any further issues.
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