Teachable incident

schools-with-custom-domains-are-down

Critical Resolved View vendor source →

Teachable experienced a critical incident on June 24, 2025, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2025, 08:00 PM UTC
Resolved
Jun 24, 2025, 08:28 PM UTC
Duration
28m
Detected by Pingoru
Jun 24, 2025, 08:00 PM UTC

Update timeline

  1. investigating Jun 24, 2025, 08:00 PM UTC

    Our team has identified an issue resulting in widespread platform outages, especially on schools with custom domains. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.

  2. resolved Jun 24, 2025, 08:28 PM UTC

    Our team has resolved an issue resulting in widespread platform outages that lasted 30 minutes. During that timeframe, users would have had encountered errors accessing pages, and requests to our systems failed. We apologize for the disruption and thank you for your patience.