Teachable incident

Schools cannot create new communities or update existing community URLs

Minor Resolved View vendor source →

Teachable experienced a minor incident on April 21, 2025 affecting Community, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 02:36 PM UTC
Resolved
Apr 21, 2025, 04:27 PM UTC
Duration
1h 50m
Detected by Pingoru
Apr 21, 2025, 02:36 PM UTC

Affected components

Community

Update timeline

  1. investigating Apr 21, 2025, 02:36 PM UTC

    We are currently investigating an issue preventing schools from creating new communities and updating existing community URLs. We will provide updates here as more information becomes available. We apologize for the inconvenience and appreciate your patience.

  2. identified Apr 21, 2025, 03:29 PM UTC

    The issue has been identified and the team is working on getting out a fix soon. Thank you for your patience.

  3. resolved Apr 21, 2025, 04:27 PM UTC

    This incident has been resolved. Schools are now able to create a new community and update community URLs