Teachable incident

Video Uploading Issues

Major Resolved View vendor source →

Teachable experienced a major incident on April 22, 2025 affecting Video Uploading, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2025, 10:14 PM UTC
Resolved
Apr 23, 2025, 01:26 AM UTC
Duration
3h 12m
Detected by Pingoru
Apr 22, 2025, 10:14 PM UTC

Affected components

Video Uploading

Update timeline

  1. investigating Apr 22, 2025, 10:14 PM UTC

    We are investigating reports of degraded video uploading performance.

  2. monitoring Apr 22, 2025, 10:35 PM UTC

    We identified and applied a fix for the uploading issue

  3. resolved Apr 23, 2025, 01:26 AM UTC

    This is incident has been resolved.