Teachable incident

Intermittent Outage of "Browse products" and "Product Detail" pages

Minor Resolved View vendor source →

Teachable experienced a minor incident on April 28, 2025 affecting Content Delivery, lasting 5h 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2025, 01:57 PM UTC
Resolved
Apr 28, 2025, 07:31 PM UTC
Duration
5h 34m
Detected by Pingoru
Apr 28, 2025, 01:57 PM UTC

Affected components

Content Delivery

Update timeline

  1. identified Apr 28, 2025, 01:57 PM UTC

    We are currently investigating an issue preventing users from accessing the "Browse Products" and "Product Details" pages. The team is working as quickly as possible identify and resolve the issue. We will provide updates here as more information becomes available. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Apr 28, 2025, 02:00 PM UTC

    A fix has been implemented to resolve the partial outage that was preventing users from accessing the "Browse Products" and "Product Details" pages. Customers can expect a fully operational experience. The team will continue to monitor throughout the day to ensure stability.

  3. resolved Apr 28, 2025, 07:31 PM UTC

    This issue is resolved. "Browse Products" and "Product Details" pages are fully operational.