TDC Cloud Solutions incident
competella web management og agentaccess kan ikke tilgås p.t.
TDC Cloud Solutions experienced a notice incident on August 1, 2022 affecting Competella/PC Reception/IVR Pro, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 01, 2022, 06:54 AM UTC
Bemærk at denne driftsinformation kun omhandler produkter og services fra Cloud Solutions. Driftsinformation fra TDC Erhverv generelt kan findes på tdc.dk/driftsinformation ------------------- Nogle af vores kunder oplever desværre i øjeblikket problemer med competella web magagement og agent access på disse links: https://cclite.cirque.dk/WebManagement/ https://cclite02.cirque.dk/WebManagement Vi er ved at identificere årsagen til problemet og vender tilbage med status senest klokken 11:00 Vi beklager eventuelle gener, som forstyrrelserne måtte medføre for jer. Venlig hilsen TDC Erhverv Cloud Support ----------------------------- We are currently experiencing interruptions on competella web magagement og agent access on these links: https://cclite.cirque.dk/WebManagement/ https://cclite02.cirque.dk/WebManagement We are working to identify the root of the problem and will come back with status no later than 11:00 We apologise for any inconveniences caused. Best regards, TDC Erhverv Cloud Support
- investigating Aug 01, 2022, 08:00 AM UTC
We are continuing to investigate this issue.
- investigating Aug 01, 2022, 08:01 AM UTC
We are continuing to investigate this issue.
- resolved Aug 01, 2022, 08:46 AM UTC
This incident has been resolved.