TDC Cloud Solutions incident

Vi oplever desværre i øjeblikket problemer med telefoni

Major Resolved View vendor source →

TDC Cloud Solutions experienced a major incident on June 3, 2025 affecting TDC Erhverv Teams and Telefoni (SIP & Kredsløb) and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 10:34 AM UTC
Resolved
Jun 03, 2025, 10:52 AM UTC
Duration
17m
Detected by Pingoru
Jun 03, 2025, 10:34 AM UTC

Affected components

TDC Erhverv TeamsTelefoni (SIP & Kredsløb)Internationale numrePuzzelZylinc Novus

Update timeline

  1. investigating Jun 03, 2025, 10:34 AM UTC

    Bemærk at denne driftsinformation kun omhandler produkter og services fra Cloud Solutions. Driftsinformation fra TDC Erhverv generelt kan findes på tdc.dk/driftsinformation ------------------- Vi oplever desværre i øjeblikket problemer med telefoni. Vi er ved at identificere årsagen til problemet og vender tilbage med mere status senest klokken 13:00. Vi beklager eventuelle gener, som forstyrrelserne måtte medføre for jer. Venlig hilsen TDC Erhverv Cloud Support ----------------------------- We are currently experiencing telefony interruptions. We are working to identify the root of the problem and will come back with updated status no later than 1:00 PM. We apologise for any inconveniences caused. Best regards, TDC Erhverv Cloud Support

  2. resolved Jun 03, 2025, 10:52 AM UTC

    Vi er nu tilbage i normal drift, men fortsætter med at overvåge de berørte systemer tæt. Vi skal igen beklage eventuelle gener, som denne hændelse måtte have medført. Har du spørgsmål til ovenstående, er du meget velkommen til at kontakte os via support.sky.tdc.dk eller på 7733 7171. Venlig hilsen TDC Erhverv Cloud Support ---------------------------- Normal operations have now been restored, but we continue to monitor the affected systems closely. Once again we would like to apologise for any inconveniences caused by this incident. If you have questions concerning the above, you are more than welcome to contact us via support.sky.tdc.dk or by calling +45 7733 7171. Best regards, TDC Business Cloud Support