TDC Cloud Solutions incident
Vi oplever desværre i øjeblikket problemer med Zylinc Novus
TDC Cloud Solutions experienced a notice incident on June 1, 2022 affecting Zylinc Novus, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 01, 2022, 11:45 AM UTC
Bemærk at denne driftsinformation kun omhandler produkter og services fra Cloud Solutions. Driftsinformation fra TDC Erhverv generelt kan findes på tdc.dk/driftsinformation ------------------- Vi oplever desværre i øjeblikket problemer med Zylinc Novus Vi er ved at identificere årsagen til problemet og vender tilbage med status senest klokken 14:15 Vi beklager eventuelle gener, som forstyrrelserne måtte medføre for jer. Venlig hilsen TDC Erhverv Cloud Support ----------------------------- We are currently experiencing interruptions on Zylinc Novus We are working to identify the root of the problem and will come back with status no later than 14:15 We apologise for any inconveniences caused. Best regards, TDC Erhverv Cloud Support
- resolved Jun 01, 2022, 12:07 PM UTC
Vi er nu tilbage i normal drift, men fortsætter med at overvåge de berørte systemer tæt. Du kan læse mere om årsagerne dette incident i den såkaldte incident report, som vil blive publiceret, når vi har færdiggjort vores endelige undersøgelser. Vi skal igen beklage eventuelle gener, som denne hændelse måtte have medført. Har du spørgsmål til ovenstående, er du meget velkommen til at kontakte os via support.sky.tdc.dk eller på 7733 7171. Venlig hilsen TDC Erhverv Cloud Support ---------------------------- Normal operations have now been restored, but we continue to monitor the affected systems closely. You can read more about the causes of this incident in the so-called incident report, which will be published once we have concluded our final investigations. Once again we would like to apologise for any inconveniences caused by this incident. If you have questions concerning the above, you are more than welcome to contact us via support.sky.tdc.dk or by calling +45 7733 7171. Best regards, TDC Business Cloud Support