TDC Cloud Solutions incident
Udfordringer med kald på 2G/3G/4G/5G - Data/Voice
TDC Cloud Solutions experienced a major incident on September 20, 2022 affecting Mobil, lasting 17h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 20, 2022, 01:04 PM UTC
Kære kunde, Der er lige pt. problemer generelt på mobilnetværket, som desværre påvirker kald. Der kan forekomme problemer på følgende mobil data teknologier: 2G/3G/4G/5G data Det er en fejl på selve TDC netværket, så vi henviser til TDC driftsinformation: https://erhvervkundeservice.tdc.dk/arkiv/info/details?fas_id=20220920-003272&issue_type=aktuelle%20fejl Dear customer, There is currently problems in general on the mobile network which unfortunately affect calls. Problems may occur on the following mobile data technologies: 2G/3G/4G/5G data It is an error on the TDC network itself, so we refer to TDC operating information:https://erhvervkundeservice.tdc.dk/arkiv/info/details?fas_id=20220920-003272&issue_type=aktuelle%20fejl TDC Erhverv Cloud Support
- resolved Sep 21, 2022, 06:33 AM UTC
Kære kunde, De generelle netværksproblemer på mobilnetværket er nu løst, og vi har været i normal drift siden i går eftermiddag. Vi beklager de gener dette måtte have haft. Dear customer, The general mobile network issues have now been resolved, and we have been operating normally since yesterday afternoon. We apologize for any inconvenience this may have caused. TDC Erhverv Cloud Support