TDC Cloud Solutions incident

Vi oplever desværre i øjeblikket driftsforstyrrelser over hele landet

Notice Resolved View vendor source →

TDC Cloud Solutions experienced a notice incident on December 12, 2022 affecting TDC Erhverv Teams and Skype for Business and 1 more component, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2022, 10:50 AM UTC
Resolved
Dec 12, 2022, 12:55 PM UTC
Duration
2h 4m
Detected by Pingoru
Dec 12, 2022, 10:50 AM UTC

Affected components

TDC Erhverv TeamsSkype for BusinessMobilTelefoni (SIP & Kredsløb)

Update timeline

  1. investigating Dec 12, 2022, 10:50 AM UTC

    Bemærk at denne driftsinformation kun omhandler produkter og services fra Cloud Solutions. Driftsinformation fra TDC Erhverv generelt kan findes på tdc.dk/driftsinformation ------------------- Der opleves desværre i øjeblikket driftsforstyrrelser over hele landet, som der kan læses mere om her: https://erhvervkundeservice.tdc.dk/arkiv/info/details?fas_id=20221212-000852&issue_type=aktuelle%20fejl Der identificeres årsagen til problemet og vi vender tilbage med status senest klokken 14:30 Vi beklager eventuelle gener, som forstyrrelserne måtte medføre for jer. Venlig hilsen TDC Erhverv Cloud Support ----------------------------- We are currently experiencing nation wide telephony interruptions, as described on the following page: https://erhvervkundeservice.tdc.dk/arkiv/info/details?fas_id=20221212-000852&issue_type=aktuelle%20fejl We are working to identify the root of the problem and will come back with status no later than 14:30 We apologise for any inconveniences caused. Best regards, TDC Erhverv Cloud Support

  2. resolved Dec 12, 2022, 12:55 PM UTC

    Vi er nu tilbage i normal drift, men fortsætter med at overvåge de berørte systemer tæt. Vi skal igen beklage eventuelle gener, som denne hændelse måtte have medført. Har du spørgsmål til ovenstående, er du meget velkommen til at kontakte os via support.sky.tdc.dk eller på 7733 7171. Venlig hilsen TDC Erhverv Cloud Support ---------------------------- Normal operations have now been restored, but we continue to monitor the affected systems closely. Once again we would like to apologise for any inconveniences caused by this incident. If you have questions concerning the above, you are more than welcome to contact us via support.sky.tdc.dk or by calling +45 7733 7171. Best regards, TDC Business Cloud Support