TDC Cloud Solutions incident
Vi oplever desværre i øjeblikket problemer med telefoni
TDC Cloud Solutions experienced a notice incident on January 24, 2023 affecting Competella/PC Reception/IVR Pro, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 24, 2023, 07:24 AM UTC
Bemærk at denne driftsinformation kun omhandler produkter og services fra Cloud Solutions. Driftsinformation fra TDC Erhverv generelt kan findes på tdc.dk/driftsinformation ------------------- Vi oplever desværre i øjeblikket problemer med telefoni Vi er ved at identificere årsagen til problemet og vender tilbage med status senest klokken 10:00 Vi beklager eventuelle gener, som forstyrrelserne måtte medføre for jer. Venlig hilsen TDC Erhverv Cloud Support ----------------------------- We are currently experiencing interruptions on telefony We are working to identify the root of the problem and will come back with status no later than 10:00 We apologise for any inconveniences caused. Best regards, TDC Erhverv Cloud Support
- resolved Jan 24, 2023, 08:10 AM UTC
Vi er nu tilbage i normal drift, men fortsætter med at overvåge de berørte systemer tæt. Vi skal igen beklage eventuelle gener, som denne hændelse måtte have medført. Har du spørgsmål til ovenstående, er du meget velkommen til at kontakte os via support.sky.tdc.dk eller på 7733 7171. Venlig hilsen TDC Erhverv Cloud Support ---------------------------- Normal operations have now been restored, but we continue to monitor the affected systems closely. Once again we would like to apologise for any inconveniences caused by this incident. If you have questions concerning the above, you are more than welcome to contact us via support.sky.tdc.dk or by calling +45 7733 7171. Best regards, TDC Business Cloud Support